Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer
E-Business infrastructure solution for online customer interaction. Scalable solution to manage high volumes of e-mail and Web-based customer communications.
A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.
Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA
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